Delivery & Returms

What delivery options are available for my order?

We offer two fast and reliable delivery services to ensure your order arrives safely and on time:

• Next Day Guaranteed by 1pm (Signature Required): A premium service with guaranteed next-day delivery by 1pm and a required signature on arrival.
• Tracked 24: A quick delivery service with full tracking throughout your parcel’s journey and frequent updates.

Both delivery options are dispatched promptly to ensure the fastest possible arrival.

How can I track my delivery?

Once your order has been dispatched, you will receive an email with a personal tracking link. This link allows you to:

• View real-time tracking updates
• Monitor your parcel’s progress 24/7
• Check estimated delivery times

What should I do if my delivery is delayed?

If your delivery is delayed, please check your tracking link for the most recent updates from the courier. If your tracking information has not updated or you require further assistance, please contact our customer support team. We are here to help and will work quickly to resolve the issue.

Is the packaging discreet?

Yes. All orders are shipped in plain, unbranded, and discreet packaging. There are no labels or markings that reveal the contents of your parcel, ensuring complete privacy.

Can I return the product if I am not happy?

Unfortunately, we do not accept returns. Due to the nature of our products, all sales are final once your order has been placed and dispatched.